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How The Millennials Generation Changed The Way We Work

By 4 September 2023No Comments

Pendragon’s Director, John Glover created a business book – NWOW about how the future of work would change. Let’s see how he got with his predictions 8 years later.

These were his predictions on the millennials generation . . .

What is a Millennial?

The Millennial Generation  is generally considered to be those born between 1982 and 2002.

A Millennial Misunderstanding

There are a whole lot of myths about the millennial generation. A millennial worker brings more loyalty and less frustration than first assumed.

The following are statements that are considered to be true by many people, yet evidence suggests they are not:


Millennials bring new voices and adopt new technology early. It’s a new sort of expertise that can be threatening to older managers if still viewed through the ‘old’ lens of manager: worker.

A Desire For Flexibility Does Not Mean Disloyalty

Organisations – and their HR departments – must prepare for increasing diversity, changing employee demographics and evolving definitions of work. There is a great shift in generational thinking with the nature of employment itself undergoing a transformation.

A freelancing boom is underway. Various estimates of the freelancing market indicate that nearly one third of the workforce has taken part in some freelancing work in the past year.

This impacts on recruitment, HR, organisational culture, leadership and management style. How do you recruit this new generation of talented workers? How is your organisational culture impacted as freelancers ‘fly in fly out’? As a new generation joins the market and employment options evolve in an increasingly global and knowledge-based economy, having an effective workforce is a strategic imperative. Opportunities abound in this new environment, for both employers and employees – but so do risks. It requires a new way of working, looking at ‘traditional’ HR models with a new lens.

Culture, leadership and management style

Organisations will need to investigate how to change their leadership training to reflect the style of Gen Y, as well as work out how baby boomer knowledge can be transferred to Gen Y/Z

Technology and your organisation: digital devices and assets

The 2020+ workforce will become increasingly flexible. BYOT and BYOD (Bring Your Own Technology/Device) is normal in schools, and will become the standard in the workplace. Similarly, artificial intelligence will become increasingly widespread.

Carry on reading by downloading the FREE ebook  New World of Work eBook

For further information please don’t hesitate to contact us, book an appointment or reach us at [email protected] or 02 9407 8700 where one of our Australian team members will gladly help you.

Pendragon Team